Support and Other Resources for Acute Needs - 24/7/365 Help

If you are feeling alone, overwhelmed, or need someone to talk to, use these resources to speak with someone who can listen to your concerns and offer insight.

If you are concerned about someone else, you can also use these resources to get guidance and support.

When in doubt, ask for help.

On the grassy green at the center of Dartmouth’s campus, a student reclines on a wooden bench beneath two large yellow-leaved trees, surrounded by lots of yellow, brown, and red leaves on the grass below. To the left of the green, students walk to and from Dartmouth Hall for classes. In the background, additional trees are changing color for Fall, with the Hood Museum and the Hopkins Center for the Arts partially visible beyond the trees.

For any life-threatening emergency, call 911 for immediate help or go to the nearest hospital emergency department.

Call 911 for any medical emergencies, fires, crimes in-progress, or other life-threatening emergency.
From Dartmouth’s main campus in Hanover, the nearest hospital emergency department is the Dartmouth Hitchcock Medical Center (DHMC) at 1 Medical Center Drive, Lebanon, NH 03766.
If you are outside the United States, the U.S. Department of State’s list of emergency numbers by country may be helpful

Dartmouth’s 24/7/365 Mental Health Resources for Urgent or Crisis Needs

Dartmouth Counseling Center: 1-603-646-9442

During regular business hours: identify that you are in crisis.
After regular business hours: Choose option 1 to connect directly with crisis services.

Uhelp Crisis Line: 1-833-646-1526 (if calling from the United States, Canada, or Caribbean); 1-984-268-2016 (from other locations around the world)

Staffed by licensed crisis counselors who use protocols developed with the Dartmouth Counseling Center to determine if additional in-person support is needed

Dartmouth Department of Safety and Security (DoSS): Call 1-603-646-4000 or Use the LiveSafe App

DoSS can provide help when you or someone else is under the influence of alcohol or other drugs.
- Examples of help include escorting a student back to their housing or going to the Dick’s House Inpatient Department for free overnight monitoring
- Under Dartmouth’s Good Samaritan policy, undergraduates who seek assistance from emergency services or DOSS, as well as the individual assisted, are protected from Dartmouth disciplinary actions for alcohol or drug-related violations.
DoSS can help with other safety and security needs such as:
- Medical transports for sudden illness or injury
- Responding to in-progress incidents of bias or harassment or documenting reports of bias or harassment
- Welfare checks if you are concerned a student’s safety
- Unlocks when you get locked out of your campus housing
- Lost and Found (accepting reports of lost or stolen property; collecting ID cards, keys, glasses, and other property found on campus for return to owner)
LiveSafe App. This app allows you to notify Dartmouth’s Department of Safety and Security (DoSS) 24/7 by phone or text, with the option to send photos, voice messages, and video messages, with an option to report anonymously. You can also call 911 from the app (not anonymously).

What is a Crisis?

A crisis can vary by individual. When in doubt, ask for help.

A crisis might involve:

Suicidal thoughts, intent, plan, and/or other risks of harm to yourself.
Homicidal thoughts, intent, plan, and/or other risks of harm to others.
Recent traumatic experience (e.g., natural disaster, sexual or physical assault)
Recent death of someone close to you, or the death of someone not close to you that brings up strong emotions connected to previous experiences you’ve had
Seeing or hearing things that others do not see or hear.
Feeling unsafe, a sense of impending doom, or that someone/something wants to hurt you.
Currently living without basic needs being met (i.e., without access to food, shelter, clothing).
Unable to perform daily tasks, such as not being able to eat or sleep for several days.
Experiencing uncontrollable panic or being unable to calm down.

What to Expect When Speaking with Dartmouth’s Crisis Counselors

24/7/365 Crisis Response Resources in the Upper Valley

New Hampshire Rapid Response Access Point: Call or text 1-833-710-6477.

When experiencing a mental health and/or substance use crisis, connect to trained and caring clinical staff by calling or texting.
When in-person support is needed, the West Central Mobile Crisis Response team can provide support.

Dartmouth-Hitchcock Medical Center Emergency Department: Call 1-603-650-7000 or go to 1 Medical Center Drive, Lebanon, NH 03766

WISE of the Upper Valley: Call 1-866-348-9473 or text 1-603-836-9472

Confidential advocates and other support for survivors of domestic violence, sexual assault, stalking, and other gender-based violence in times of stress and crisis in the Upper Valley.
Dartmouth has a long-standing partnership with WISE that designates an advocate to work specifically with members of the Dartmouth community. Any Dartmouth affiliate who has experienced sex or gender-based harm can easily schedule free, confidential appointments with a WISE advocate at their Dartmouth campus office or at the WISE office in Lebanon.

New Hampshire Coalition Against Domestic and Sexual Violence: Call 1-866-644-3574

Crisis centers across New Hampshire provide free and confidential support services to those impacted by domestic violence, sexual assault, and stalking

24/7/365 National Lifelines, Hotlines, Helplines, and Other Resources

National lifelines, hotlines, and helplines can be used in times of crisis, acute distress, or if you’re just having a hard day and need to talk with someone.

988 National Suicide Prevention Lifeline: Call or text 988

Free support for anyone in the United States (including in United States territories) when feeling emotionally upset, distressed, or having thoughts of suicide.
Call, text, and chat options are available, including ASL for individuals who are Deaf or Hard of Hearing. Translation is available in more than 240 languages.

The Trevor Project: Call 1-866-488-7386 or text “START” to 678-678

Free, confidential crisis intervention and suicide prevention support for LGBTQ+ young people under age 25 by telephone, text, or chat

National Maternal Mental Health Hotline. Call or Text: (833)-852-6262

Free, confidential support for birthing parents and their families before, during, and after pregnancy
English and Spanish counselors, with interpretation available in 60 languages

Veterans Crisis Line SAMHSA. Call 1-800-273-8255; TYY 1-800-799-4889; Text TALK to 838255

Free, confidential support for veterans, service members, National Guard and Reserve members, and those who support them
Individuals do not have to be enrolled in VA healthcare or registered with the VA to call or text

Disaster Distress SAMHSA Helpline: Call 1-800-985-5990; Text TalkWithUs to 66746; Deaf or Hard of Hearing ASL Callers Text or Call 1-800-985-5990

Free, confidential crisis counseling and support for people experiencing emotional distress related to natural or human-caused disasters and infectious disease outbreaks.

Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: Call 1-800-662-4357

Free, confidential information and treatment referral service for individuals and families facing mental health and/or substance use disorders
English and Spanish support available by phone; only English available for text messaging

National Sexual Assault Hotline. Call 1-800-656-4673 or chat online at online.rainn.org

Free, confidential support created and operated by RAINN, in partnership with more than 1,000 local sexual assault service providers across the country

National Domestic Violence Hotline: Call 1-800-799-7233 or text “Start” to 88788

Free, confidential support via telephone, chat, or text

Strong Hearts Native Domestic and Sexual Violence Helpline: Call 1-844-762-8483

Free, confidential and anonymous domestic and sexual violence helpline for Native Americans and Alaska Natives by call or chat

Love is Respect: Call: 1-866-331-9474; TTY: 1-800-787-3224; Text: “LOVEIS” to 22522

Free, confidential information on healthy relationships and relationship violence for people ages 13-26 by phone, text, or chat
Resources for educators and others who support youth to have healthy relationships or end relationship violence

Limited Hours National Lifelines, Hotlines, Helplines, and Other Resources

National lifelines, hotlines, and helplines can be used in times of crisis, acute distress, or if you’re just having a hard day and need to talk with someone.

Blackline: 1-800-604-5841

A free, volunteer-based confidential hotline that is geared towards Black, Black LGTBTQI, Brown, Native and Muslim community.
Offers peer support, reporting of mistreatment, and witnessing and affirming the lived experiences of folx who are most impacted by systemic oppression.
Generally open Monday-Friday, 9am-9pm Eastern Time and some weekend hours, based on volunteer availability

Trans Lifeline. Call 1-877-565-8860

Free, confidential, one-on-one peer support for trans individuals by telephone, as well as support for family members, friends, and professionals who want to support a trans person in their lives
All call line operators trans or non-binary identifying
English and Spanish support available
Generally open Monday-Friday, 1:00-9:00pm ET, but callers may need to call back if call volume exceeds staffing capacity
Closed on some holidays (Labor Day and Indigenous People’s Day)

LGBT National Hotline: 1-888-843-4564 (general line) or 1-800-246-7743 (youth line)

Free, confidential, one-on-one peer support for LGBTQ+ people, including a youth hotline for people age 25 and under and adults who support LGBTQ+ youth
Telephone and chat services are available.
See LBGT National Hotline website for hours of operation.

National Alliance for Eating Disorders Helpline: Call 1-866-662-1235

A national eating disorder helpline led by eating disorder clinicians who can provide support and referral to resources
Monday-Friday, 9am-7pm ET

Reporting an Incident of Bias, Harassment, or Violence

Bias incidents include, but are not limited to, conduct violations, hate speech, harassment, graffiti or property damage, threats of violence, and physical or sexual violence.

This list includes a combination of 24/7/365 resources and limited-hours resources.

24/7/365 Emergency Services. Dial 911 without delay for any medical emergency, fire, crime in progress, life-threatening emergency. For all other safety and security issues, including on-campus non-life-threatening emergencies, contact Dartmouth’s Department of Safety and Security (DoSS) at (603)-646-4000.
Anonymous Online Reporting Form. If you are a witness to, or directly impacted by a bias incident, you can report it anonymously. Submitted reports are not monitored 24/7. For a 24/7 response, please contact the Department of Safety and Security (DOSS) at (603)-646-4000.
24/7/365 LiveSafe App. This app allows you to notify Dartmouth’s Department of Safety and Security (DoSS) 24/7 by phone or text, with the option to send photos, voice messages, and video messages, with an option report anonymously. You can also call 911 from the app (not anonymously).
Sexual Assault Peer Alliance (SAPA). This group of trained Dartmouth students provides informed, empathic, and empowerment-based support to students impacted by sexual and gender-based violence.
Title IX Office. Contact our office to get services and support for any sexual or gender-based harassment, sexual assault, sexual exploitation, dating, domestic violence or stalking incident.
24/7/365 WISE of the Upper Valley. WISE is a local nonprofit that supports survivors of gender-based violence, including relationship violence, sexual violence and stalking. Dartmouth has a long-standing partnership with WISE that designates an advocate to work specifically with members of the Dartmouth community. Any Dartmouth affiliate who has experienced sex or gender-based harm can easily schedule free, confidential appointments with a WISE advocate at their campus office or at the WISE office in Lebanon. WISE advocates are completely confidential and well-versed in both Dartmouth and community supports and resolution paths, and are available 24/7 through their crisis line at 866-348-9473.